Terms of service

This website is operated by MDS Healthcare Ltd trading as OQO. Throughout the Site, the terms “we,” “us,” and “our” refer to GloStrips / OQO. We provide this website, including all information, tools, and services available on it, subject to your acceptance of the terms, conditions, policies, and notices set out below.

By accessing our Site or purchasing products from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced or linked herein. These Terms apply to all users of the Site, including browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms carefully before using our website. If you do not agree to all of the Terms, you may not access the Site or use any of our Services. If these Terms are considered an offer, acceptance is expressly limited to them.

Any new features or tools added to the store will also be governed by these Terms. We reserve the right to update or modify any part of these Terms by posting changes on our website. It is your responsibility to review this page periodically. Continued use of the Site following any updates constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence, or that you have given consent for any minor dependents to use this Site.

You may not use our products or Services for any unlawful or unauthorized purpose, nor may you violate any applicable laws, including intellectual property or copyright laws.

You must not transmit viruses, malware, or any code intended to disrupt or damage the Service.

Any violation of these Terms may result in immediate termination of your access to our Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You understand that content you submit (excluding payment details) may be transferred unencrypted across various networks and adapted to meet technical requirements. Payment information is always encrypted during transmission.

You agree not to copy, reproduce, resell, exploit, or misuse any portion of the Service or Site without our express written permission.

Headings are included for convenience only and do not affect the interpretation of these Terms.

SECTION 3 – INFORMATION ACCURACY

We do not guarantee that the information on this Site is accurate, complete, or up to date. Content is provided for general information purposes only and should not be relied upon as the sole basis for decision-making.

Historical information may be included for reference and may not be current. We reserve the right to update or modify Site content at any time but are not obligated to do so. You are responsible for monitoring changes.

SECTION 4 – SERVICE AND PRICE CHANGES

Product prices may change without notice.

We may modify, suspend, or discontinue the Service (or any part of it) at any time without notice. We are not liable for any changes, suspensions, or discontinuation of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online and in limited quantities. Returns or exchanges are subject to our Returns Policy.

We make every effort to display product images and colors accurately but cannot guarantee exact representation on your device.

We reserve the right to limit sales by person, region, or jurisdiction and to discontinue any product at any time without notice. Any offer is void where prohibited by law.

We do not guarantee that products or Services will meet your expectations or that errors will be corrected.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We may refuse or cancel any order at our discretion, including those that appear to be placed by resellers or distributors.

You agree to provide accurate, complete, and current account and purchase information and to update it promptly so we can process transactions and contact you as needed.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available” without warranties or endorsements. We are not responsible for any issues arising from your use of these tools.

Your use of optional third-party tools is at your own risk and subject to the third party’s terms.

SECTION 8 – THIRD-PARTY LINKS

The Site may include links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party sites and assume no liability for transactions made with them.

SECTION 9 – USER COMMENTS AND SUBMISSIONS

Any content, feedback, or submissions you provide may be used by us without restriction, compensation, or obligation of confidentiality.

You agree that your submissions will not violate any third-party rights or contain unlawful, abusive, or malicious material. You are solely responsible for your submissions.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal data is governed by our Privacy Policy.

SECTION 11 – ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to update information or cancel orders at any time without prior notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using the Site or its content for unlawful purposes, infringing intellectual property, harassment, fraud, data scraping, transmitting malware, or interfering with Site security. Violations may result in termination of access.

SECTION 13 – DISCLAIMER & LIMITATION OF LIABILITY

The Service and all products are provided “as is” and “as available,” without warranties of any kind.

To the fullest extent permitted by law, GloStrips / OQO and its affiliates shall not be liable for any direct or indirect damages arising from your use of the Service or products, including loss of profits, data, or revenue.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless GloStrips / OQO and its affiliates from any claims arising from your breach of these Terms or violation of applicable laws.

SECTION 15 – SEVERABILITY

If any provision is deemed unlawful or unenforceable, the remaining provisions will remain valid and enforceable.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by you or us. We may terminate access without notice if you fail to comply with these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms and related policies constitute the entire agreement between you and us and supersede all prior agreements or communications.

SECTION 18 – GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of the United Kingdom.

SECTION 19 – CHANGES TO TERMS

We may update these Terms at any time by posting revisions on the Site. Continued use of the Service constitutes acceptance of the updated Terms.

SECTION 20 – CONTACT INFORMATION

Questions regarding these Terms of Service should be sent to:
Email: support@glostrips.com